The resort was in an absolutely gorgeous setting!! Loved being able to walk to all that was offered on wide paved paths. Very nice architecture and kind staff.
Jill
Oktober 2024
When we got to our room, the shower curtain had a bad smell to it. I went back to the front desk and let them know, and the young lady took care of it immediately. My husband and I went to supper at the restaurant/bar, ( food was delicious and sitting out side was lovely after the rain and long trip in the car) and when we got back to our room, we had a clean shower curtain hanging in the bathroom. Loved their customer service and promptness. The setting was so nice...almost like a cabin in the woods. Breakfast was very good and plentiful. If I'm ever back in the area, I would definitely stay again.
Daniel
Juli 2024
pillows are actually FIRM and the place was cold and quiet. I loved my hotel room. Will be returning frequently as I will be in the area often for work. Thank you.
Philip
Mei 2024
Breakfast was great. Friendly staff. Comfortable bed. Pools were beautiful and very clean. Great, well equipped fitness room. Bowling alley was modern, fun and plenty of balls.
Heather
Juli 2024
Super friendly staff. Very helpful. Excellent facilities. So many things to do . Leisure center had indoor pool . Hot tub. Bowling . Basketball. Tennis. Amazing fitness center . Sauna . Ping pong . Great breakfast . Shuttles to the ski slope. Have never stayed here before but it will be our go to for every visit to WV from now on.
Kellyn
Februari 2024
The room was clean bed really soft
Jason
November 2023
we stayed here for 3 nights on a road trip through West Virginia.The location worked for us- we were here to see New River Gorge national park. It’s about 5 miles outside of Beckley, a city that has shops and restaurants. There really is nothing near the resort. The grounds are beautiful- it is huge! You really need to drive everywhere. This wasn’t a problem for us. The breakfast included in our rate was great- lots of choices, replenished quickly, very clean. Every employee we encountered was polite and helpful. We had all of our meals here. There is a cafe, a sports bar and a restaurant. The food was very good, prices reasonable. There are tons of activities here- a bowling alley, basketball court, 4 golf courses,escape room, darts, movie theatre, fitness center, tennis, indoor and outdoor pools, spa, etc. The only thing I used was the pool, sauna and steam room. Now the bad part-the resort is a bit dated. We stayed in an executive suite- There were separate buildings, each with 8 units- 4 in the front and 4 behind. We had a separate bedroom with a king size bed, very comfortable. There was a separate living area with a couch, desk and chair. Both rooms had a tv. The decor in the room was dated, but clean. We had room service every day, which I’m not finding in every hotel anymore. The bathroom was spacious, but needed a facelift. The shower was horrible- worst ever! As long as it was clean, I was fine with the fact that the place needed some updating. The main building was newer and I believe there are rooms there that are probably better. I enjoyed our days there and would stay there again.
Geraldine
Oktober 2022
Overall a nice property. Staff all friendly and welcoming. Dinner at Bunkers was quite good and breakfast buffet covered most of the bases. Will probably revisit property in winter for a weekend getaway. Gate security, while a minor inconvenience was a nice touch.
George
November 2022
Beautiful grounds, breakfast buffet was wonderful, pool and hot tub were great, the executive suite was a great size, shuttles were always available and the driver was fantastic, dinner at Bunkers was delicious
Joanne
Mei 2024
Lovely staff, very homey and a bit like stepping back in time. We’ve stayed here three times and make it one of our favorite places. There’s lots to do for a family with young kids.
Anna
Januari 2024